Resolved complex technical issues across the Panther platform, AWS services, Terraform, and Python, ensuring minimal downtime and exceptional user satisfaction.
Achieved an average customer satisfaction score of 4.87/5, recognized as TSE of the Quarter, and consistently exceeded performance targets.
Collaborated with product and engineering teams to address challenges, implement process improvements, and enhance the user experience.
Full Stack Developer
Qunuby
Redesigned and deployed client's website, with additional features to improve user experience and functionality.
Integrated advanced features such as match-making algorithm and user analytics dashboard through CRM
Conducted comprehensive testing to ensure reliability and quality of the application
Diploma of Web Development
Lighthouse Labs
Software Associate
Infosys Ltd.
Contributed as a Junior Developer, working with data in cloud using SQL and Python
Decreased process time by 30% through optimization and streamlining of procedures
Decreased error rate by 3% by implementing automated data integrations
Provided trainings and mentorships to onboarding new team members
